Any orders placed after that time will automatically ship next business day. Order must be placed before 12:30 PM est time in order to be delivered same day. Now offering same day local Miami delivery within a 15 mile radius of our fulfillment center in Doral. Any lost, stolen, or damaged packages must be reported as a claim to USPS. ![]() If your tracking information states that your package was DELIVERED to your address and you have not received it, you must contact the United States Postal Service directly at 1-800-ASK-USPS® ( 1-80). Express orders are always sent out as scheduled.ĭiva Boutique is not responsible for lost or stolen packages. Please note shipping fulfillment can be delayed on holidays and on sale days due to large number of orders. Since the customer will receive tracking information via email when the label is created, tracking information is not available right at the moment of purchase and takes 1-2 days or sooner for the customer to receive it. Any unclaimed packages will be sent back to Diva Boutique and cannot be refunded or resent. Most likely the package has not been delivered because it is being held by customs and is pending a retrieval fee. If your package has not been delivered after 10 days of being shipped, please contact USPS or your countries’ postal service to inquire about your package. Please note: Diva is not responsible for any customs fees assessed by the receiving country. Shipping prices are calculated by weight at checkout. DHL and USPS is not available to all countries at this time. Shipping times for DHL CANNOT BE GUARANTEED. DELAYS CAN HAPPEN AND DHL WORLDWIDE EXPRESS shipping times are just ESTIMATES. Your patience is greatly appreciated).ĭHL WORLD WIDE EXPRESS is our fastest shipping speed for international shipments and take 1-3 business days depending on the area. (SHIPPING TIMES ARE ESTIMATES AND ARE NOT GUARANTEED AS THERE CAN BE DELAYS DUE TO HOLIDAYS, BAD WEATHER, AND OTHER UNFORESEEN CIRCUMSTANCES. USPS takes about 10-15 days to be delivered. All international orders take 24-48 hours to ship. Our warehouse is closed on weekends therefore any orders placed after 12:30 Pm est on Fridays and throughout the weekend will ship out on Monday. If you place your order on Friday before 12:30 pm you will get it next BUSINESS day which will be Monday. If you place your order after 12:30 pm est time, your order will ship out next business day. UPS Next Day Air service IS GUARANTEED, however, orders must be placed BEFORE our cut off time which is 12:30 pm est time. Ground shipping is not a guaranteed service, meaning even if our website estimate says 1 day it might not get to you in 1 day as there can be delays due to bad weather or holidays. We ship out orders Monday-Friday and are closed on weekends. Please be ADVISED that does not count the processing times (24-48 business hours and closed Saturday and Sunday). Our site gives you an ESTIMATE on how many days it will take to be delivered to your area. If you place your order on Friday before 12:30 pm you will get it next BUSINESS day which will be Monday.īy request, we are now offering UPS Ground and UPS Next Day Air services to our customers.įor UPS Ground, orders take 24-48 hours to be processed, and take 1-5 business days to be delivered depending on your area. ![]() Orders must be placed BEFORE our cut off time which is 12:30 pm est time. USPS Express orders take 1-2 business days to be delivered. USPS Express shipping is the only guarantee service USPS provides. Please keep in mind that USPS is a government agency ad does not deliver or operate on national holidays. USPS Domestic orders above $250 will be sent with signature confirmation automatically for security purposes. Shipping times are estimates and are not guaranteed, as there may be delays due to the holidays, and or bad weather. ![]() Miami and Florida residents may receive their package in one business day. USPS Priority packages are processed and ship out in 24-48 BUSINESS hours (Monday-Friday) after order is received and take 2-3 business days to be delivered. USPS Priority Shipping is FREE if your order is over $75.ĪLL PACKAGES ARE ELIGIBLE FOR SHIPPING INSURANCE VIA ROUTE! (MORE INFO HERE. *also packages which are delayed due to bad weather cannot be guaranteed. Miami Local Delivery: Same day delivery by 6pm approximately ![]() UPS Next Day Air: 1 business day (guaranteed orders before 12:30 pm est time m-f)ĭHL Worldwide Express: estimated 1-3 business days USPS International: estimated 10-15 business days USPS Express: 1-2 business days (guaranteed orders before 12:30 pm est time) USPS Priority: estimated 2-3 business days We cannot guarantee USPS and UPS package delivery transit times at this moment INCLUDING EXPRESS AND AIR. ***USPS and UPS are experiencing unprecedented delays due to covid-19.
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